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HP 3y Nbd LaserJet P2035/55 HW Supp

£54.17 £45.14
In stock
Only 10 left
Part Code:
UK932E
HP


HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs. - Remote problem diagnosis and support - Onsite hardware support - Materials included - Service-level options with different coverage windows and response times - Help improve system uptime. Convenient onsite support. Reliable response times. Coverage HP Hardware Support Onsite Service provides coverage for HP or Compaq branded hardware products and all HP-supplied internal components (such as HP Jetdirect cards, memory, and CD-ROMs), as well as attached HP or Compaq branded accessories purchased together with the main product, such as mouse, keyboard, docking station, and external monitors of 22'' or less. For some servers and storage products, CPUs, disks, and other major internal and external components will be covered if support has been configured accordingly and they are listed in the contract's equipment list (if applicable). For HP Care Pack Services with ''desktop/workstation/thin client/notebook-only'' coverage, external monitors and docking stations will not be covered under the service. Coverage for eligible multivendor systems includes all standard vendor-supplied internal components and the external monitor, keyboard, and mouse. Consumable items including, but not limited to, batteries and Tablet PC pens, maintenance kits, and other supplies, as well as user maintenance and non-HP devices, are not covered by this service. Service Features Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where available) to access covered products, or HP may use other means available to facilitate remote problem resolution. Where necessary, onsite assistance will be provided by an authorized HP representative. Regardless of the Customer's coverage window, problems with covered hardware can be reported to the HP Solution Center via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local HP field office at the next coverage window. HP retains the right to determine the final resolution of all reported problems. Onsite response times or call-to-repair times, as applicable, for service requests submitted electronically or outside of the coverage window may vary. For technical hardware issues that cannot, in HP's judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. Replacement products are new or functionally equivalent to new in performance. Replaced products become the property of HP. In addition, HP may install available engineering improvements to help the Customer ensure proper operation of the hardware products and maintain compatibility with HP-supplied hardware replacement parts. At its sole discretion, HP may install any firmware updates that, in the opinion of HP, are required to return the covered product to operating condition or to maintain supportability by HP. HP will provide HP-supported parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. Replacement parts are new or functionally equivalent to new in performance. Replaced parts become the property of HP. Shelf life At the discretion of HP, service will be provided using a combination of remote diagnosis and support, services delivered onsite, and other service delivery methods. Other service delivery methods may include the delivery via a courier of customer-replaceable parts such as a keyboard, a mouse, other parts classified as Customer Self Repair parts, or an entire replacement product. HP will determine the appropriate delivery method required to provide effective and timely Customer support. An onsite response time will not apply if the service can be delivered using remote diagnosis, remote support, or other service delivery methods described above. Activities such as, but not limited to, the following are excluded from this service: Backup, recovery and support of the operating system, other software, and data Operational testing of applications, or additional tests requested or required by the Customer Troubleshooting for interconnectivity or compatibility problems Support for network-related problems Services required due to failure of the Customer to incorporate any system fix, repair, patch, or modification provided to the Customer by HP Services required due to failure of the Customer to take avoidance action previously advised by HP Exclusions to the accidental damage protection service feature option Services required due to failure of the Customer to take avoidance action previously advised by HP Exclusions to the accidental damage protection service feature option Accidental damage protection does not cover the following: Damage caused by failure to provide manufacturer's recommended maintenance or operating specifications Damage due to war or nuclear incident, terrorism, unauthorized attempts to repair the product, use of damaged or defective media Data loss or corruption; business interruptions; obsolescence; cosmetic damage; rust; change in color, texture, or finish; wear and tear; gradual deterioration Error in design, construction, product programming, or instructions to the product Fraud, theft, unexplained or mysterious disappearance, misuse, abuse, or willful act Alteration or modification of the product in any way Travel Zone All response times apply only to sites located within 100 miles or 160km of an HP designated support hub. Travel to U.S. sites located within 200 miles (320 km) of an HP designated support hub is provided at no additional charge. If the site is located more than 200 miles (320 km) from the HP designated support hub, response times will be adjusted and additional travel charges may apply. For travel to Canadian sites outside the 160 km radius of an HP designated support hub, response times will be adjusted and additional travel charges will be applied. Travel charges will also apply for any site that requires overnight lodging, non-automobile mode of transportation (i.e., airplane), or extraordinary travel circumstances.
More Information
Part Code: UK932E
EAN 4053162104761
Specification
Features
Number of years3 year(s)
TypeOn-site
Next Business Day (NBD)Yes
CompatibilityHP LaserJet P2035 / P2055
HP segmentBusiness, Enterprise
Technical details
Number of years3 year(s)
TypeOn-site
Next Business Day (NBD)Yes
CompatibilityHP LaserJet P2035 / P2055
Manufacturer HP

Install hardware to customer specification

Installhardware
 


We can build your servers, storage and related products to suit your exact requirements, fully customisable. We can advise you on the components that will deliver maximum performance.

  • Qualified Engineers
  • Cost effective
  • Professional Service
  • Quality
  • Bespoke Service
  • ESD-free Configuration Centre
  • Remove overheads

 

Install Operating System and perform Windows updates

install server
 

We specialise in installing and updating Microsoft Server Environments. Our qualified engineers will install OS and perform critical Windows updates saving you time to concentrate on the core business.

  • Microsoft Certified Professional Staff
  • Time Saving
  • Server is patched against threats
  • Ready straight from the box
  • Deliver Project on time

 

Configure hard drives in specified RAID

server raid

Setting up RAID can be quite complicated, we can set up various RAID options for you e.g. RAID1, RAID5, RAID10 etc.
  • Ready for OS installation
  • Performance
  • Complexity simplified

 

Install any customer specific BIOS/Firmware settings

server bios
Powering on and testing your product prior to despatch will prevent you from receiving Dead on Arrival (DOA) product. This is particularly important if the product is needed for an urgent installation.
  • Patched and up to date
  • Avoid problematic firmwares

 

Install server role services specified by the customer

Install Server Role
We can install key roles on your server ready for deployment. We will work with you and customise it to your business needs.

We are pleased to offer the following:

Domain controller: Domain controller is the centrepiece of your network as it manages all access.

Active Directory: Active Directory is a directory service. It stores user account information and enforces security policy.

DHCP: DHCP assigns IP addresses to devices on a network.

DNS: DNS translates names into IP addresses e.g. servername to 192.168.1.1

Distributed File System: DFS offers the ability to share files across the network with greater access policy.

Static IP Address: We can assign static IP addresses that you specify along with subnet mask, gateway address and DNS info so it’s ready from the moment it leaves our Config Centre. Once the server is on your network, you can immediately start configuring remotely from your office.

  • Essential roles
  • Deployment ready
  • Network Friendly
  • Work remotely – never leave your office
  • Tailored service
  • Qualified Microsoft Server engineers
  • We’ll do most of the work for you so you don’t have to.

 

Full Soak Test (12/24 hour)

Soak Test
We can run your system though comprehensive test cycles identifying faults, system stability and performance.
  • Identify issues
  • Measure system’s stability
  • Time Saving

 

Create customers asset tag/register

Tag
We offer asset tagging to ensure equipment is pre-tagged on delivery. Tamper resistant labels are available and personalised to your company. We will keep a record of asset numbers and serial numbers for management of warranty support or DOA calls.
  • Professional Service
  • Deployment ready
  • Personalised
  • Easily changeable

 

PDI - Pre Delivery Inspection

PDI
Powering on and testing your product prior to despatch will prevent you from receiving Dead on Arrival (DOA) product. This is particularly important if the product is needed for an urgent installation.
  • Reliability of Equipment
  • Avoid disappointment
  • Deliver project on time
Delivery Information




Standard Delivery (2 Working Days)
£7 per order

Free Delivery (7 days)
Free

Delivery information:
Working days are Monday to Friday (excluding bank holidays).
Order cut-off time is 4pm, orders received after 4pm will be processed on the next working day.

Please Note:
Weight/Size/Post Code exceptions apply, please read our Terms & Conditions for full details. Prices subject to VAT.
Delivery prices based on deliveries upto 20kg in weight, weights exceeding 20kg may incur delivery surcharges.
APC UPS products are excluded from free delivery due to their heavy weight.
Quoted delivery timescales are based on information provided by shipping partners, on occasion these can vary and we can not be held responsible for this.
All delivery services require a signature on delivery, please ensure someone will be available to sign.