Fujitsu Service Pack, 3Y, On-Site
ServicePacks are warranty extensions at a fixed price to be paid up front and with a defined period of validity. ServiceContracts can be concluded at any time to ensure optimal service for the lifetime of a Fujitsu product, with payments due at regular time intervals.
ServicePack / Contract Hardware covers the elimination of hardware defects either through repair or replacement. Depending on the hardware, the service is provided either on-site or off-site. Several ServicePack / Contract variants are available offering different service times, response times and recovery times.
- Service time: 5x9 hours to 7x24 hours.
- Arrival on-site: second business day up to 4 hours.
- Recovery time: next business day up to 4 hours.
- The right level of availability for hardware.
- Remote services, on-site services or off-site repair.
- Flexible and transparent pricing without hidden costs.
- Smooth IT operations right from the start with the shortest possible downtimes.
- Freedom for your internal IT specialists to concentrate on their core business.
- Different ServicePacks / Contracts tailored to your needs.
- Fujitsu is the world's third-largest IT service provider and can offer first-class global service processes.
- ITIL-based service management.
- Immediate availability of service information about IT systems from a central knowledge base.
Install hardware to customer specification
Install Operating System and perform Windows updates
Configure hard drives in specified RAID
Install any customer specific BIOS/Firmware settings
Install server role services specified by the customer
Full Soak Test (12/24 hour)
Create customers asset tag/register
PDI - Pre Delivery Inspection
Standard Delivery (2 Working Days)
£7 per order
Free Delivery (7 days)
Working days are Monday to Friday (excluding bank holidays).
Order cut-off time is 4pm, orders received after 4pm will be processed on the next working day.
Weight/Size/Post Code exceptions apply, please read our Terms & Conditions for full details. Prices subject to VAT.
Delivery prices based on deliveries upto 20kg in weight, weights exceeding 20kg may incur delivery surcharges.
APC UPS products are excluded from free delivery due to their heavy weight.
Quoted delivery timescales are based on information provided by shipping partners, on occasion these can vary and we can not be held responsible for this.
All delivery services require a signature on delivery, please ensure someone will be available to sign.